Innovative and Efficient Electric Heating Systems

Privacy/Cookie Policy

Privacy/Cookie Policy

Privacy Policy

Elnur are committed to responsible data management and subscribe to the principles of the data protection legislation in the United Kingdom and the EU. We are committed to maintaining the privacy of our users and maintaining the security of any personal information received from you. If you register for any of the services or send us a request for information you will be asked to provide basic personal information. The information provided by you is not available for sale or use by any third parties. The information is used solely for notifying you of changes or updates to the website/services.

We use a technology called “cookies” as part of our normal business procedure to track patterns of behaviour of visitors to the website. A cookie is an element of data that the website sends to your browser that is then stored on your system. You can set your browser to prevent this happening. Any information collected in this way can be used to identify you unless you change your browser settings.

Data retention
We will keep your personal information for up to 10 years for the following reasons:
• To record the registration of your product warranty.
• To comply with the legal requirements and Warranty Periods.

Cookie Policy

Online privacy laws across the EU, since May 2011, mean that visitors to many websites will start to be asked for their consent for the use of ‘cookies’ and other similar web technologies.

‘Cookies’ are a type of file stored on your internet device (Computer, Smart Phone or Tablet) and used by most websites in various ways enabling you to personalise your online experience. Cookies can also be used to track your activity and behaviour online, to provide us as a website owner insights into the quality of our online service, allowing us to improve and better meet your needs as a visitor to our site.

Cookies used on this site

Analytics cookies
These cookies allow us to count page visits and traffic sources so we can measure and improve the performance of our site.
In using this site you are consenting to using cookies, in compliance with our normal terms and conditions. On your browser you can choose to delete your cookies or change your privacy settings so any cookies cannot be tracked.

Get in touch
We do not send marketing material on to other parties and your information is dormant after your order is completed. You have the right to ask us not to process your personal data for marketing purposes and you can also exercise the right at any time, or discuss any other data protection matters with us, by contacting us at info@elnur.co.uk or write to Elnur UK Limited, Unit 1 Brown Street North, Leigh, Lancashire WN7 1BU, for the attention of the General Manager.

Our site may, from time to time, contain links to and from the websites of our partner networks, advertisers and suppliers. If you follow a link to any of these websites, please note that these websites have their own privacy policies and that we do not accept any responsibility or liability for these policies. Please check these policies before you submit any personal data to these websites.

Under Data Protection Laws, Data Subjects can make certain choices in relation to how their personal data is processed. These include whether your personal data are disclosed to third parties, and preferences regarding the frequency, subject matter, and/or format of communications.

Data Subjects, Controllers or any other concerned parties wishing to discuss matters relating to data protection, such as a Subject Access Request or concern over accuracy of collected data, please info@elnur.co.uk or write to Elnur UK Limited, Unit 1 Brown Street North, Leigh, Lancashire WN7 1BU, for the attention of the General Manager. The email address is monitored within working hours and you should receive a reply within two working days.

Should there be a concern regarding a possible security incident or data breach, please email info@elnur.co.uk